Our Management process:
1) Can we do print on the glass?
Yes, no problem.
2) Can we get your free samples?
Yes, sample free but you have to pay for the express cost.
Please understand we send many samples each month, so we have pretty nice discounts from the DHL, FEDEX, TNT and UPS, I will offer for your confirmation before sample departing.
I will take a photo before sample delivery too, I try best to save each coin for you.
3) Can we combine many items together in one container in my first order?
Yes, but we have to get enough stock, the price may vary accordingly.
4) What is the normal lead time?
For stock products, we will send goods to you 10~15 working days after your deposit.
For new products, the lead time for sample is 20~25 working days, for batch it is ~30 working days after your deposit.
5) What is your payment term?
T/T, L/C, Western Union, PayPal.
6) What is your shipping way?
By sea, by air, by express, etc.
7) If any problem, what is the soluation for us?
Please take the photoes to show all details clearly, as soon as it is the quality problem, I will replace the bad items by 1.1 times in next order, and compensate the loss of freight.
If not quality problem, I will try best to help you.